Privacy & analytics

Syntera BioLab uses first-party, cookie-free analytics to understand how the website is used, improve navigation and maintain security.

Information recorded

We may record the visited page, time, approximate country, region and city supplied by the network, referring website, campaign source, browser, operating system and device class. Postal codes and full IP addresses are not stored.

IP protection

The complete IP address is not stored. It is masked before storage and is used transiently to create a pseudonymous daily visitor identifier. The location is approximate and does not identify a street address.

Retention and access

Analytics events are retained for up to 90 days and are visible only to the authorised Syntera BioLab administrator. They are not sold or used for cross-site advertising.

Contact

For privacy questions or a data request, use the active support channel on the Contact page. The reserved professional mailbox is support@synterabiolab.com; it will be published as an active email address only after the administrator confirms activation.